Tartan Pools Cleaning & Repair — Privacy Policy

Effective Date: June 24, 2025

Tartan Pools Cleaning & Repair (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information.

1. Information We Collect

Identity & Contact Info: Name, address, phone number, email
Service Info: Pool size, equipment type, water condition
Billing Info: Credit/debit card data (processed via secure third-party services)
Device Info: IP address, browser, and website interaction data via cookies and analytics tools

2. How We Use Your Information

Provide and manage pool services
Process payments and issue invoices
Communicate service updates or appointment confirmations
Improve our website performance and service experience
Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your data. We may share your information with:

Payment processors like Stripe or Square
Scheduling and CRM platforms like PoolBrain
Legal authorities if required to comply with laws or defend our legal rights

4. Cookies & Website Analytics

We use cookies to:

Analyze website traffic (via Google Analytics)
Track user behavior and preferences
Improve page performance

You can control or disable cookies in your browser settings.

5. Data Security

We implement SSL encryption, secure hosting, and limited data access policies to protect your information. While we follow best practices, no system is completely immune from threats.

6. Data Retention

We retain your data for as long as necessary to provide services and comply with legal or accounting obligations.

7. Your Rights

You may:

Request access to your personal data
Ask us to correct or delete your data
Opt out of marketing emails at any time

To make a request, contact [email protected].

8. Children’s Privacy

Our services and website are not directed to children under 13. We do not knowingly collect data from children. If you believe a child has submitted data, please contact us.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

10. Contact Us

Email: [email protected]
Phone: (480) 555-POOL
Address: Tartan Pools Cleaning & Repair, Gilbert, AZ

Tartan Pools Cleaning & Repair — SMS Privacy & Consent

Effective Date: January 22, 2026

By providing your phone number and opting into SMS communications, you consent to receive text messages from Tartan Pools related to your account, services, appointments, repairs, billing, and customer support.

We use SMS communications solely to provide information related to our pool cleaning, maintenance, and repair services.

Personal information collected for SMS purposes is not sold or shared for marketing purposes.

SMS consent is not shared with third parties or affiliates .

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us through our website at www.tartanpools.com.