That white crust at the waterline is calcium, and in Queen Creek, San Tan Valley, Gilbert, Chandler and Mesa it comes with the water. Tartan Pools removes it with natural-media blasting from fully equipped vans, so the tile comes back to its real color without acid baths, without sand or glass, and without a full drain.
East Valley water is among the hardest in Arizona, and a Queen Creek summer evaporates inches a week and leaves every mineral behind. As calcium hardness climbs and pH drifts up, calcium carbonate bonds to the tile at the waterline, and on spillways, bond beams and raised spas it builds even faster because water runs and dries over them all day. New pebble pools often show a scale line within one season.
A thin white line is calcium carbonate and comes off cleanly. A hard grey-white crust that has been there for years is often calcium silicate, which takes longer and may need more than one pass. When the calcium in the water itself is far over range, cleaning the tile alone is a short-term fix. In that case we recommend a partial or full drain and refill, sometimes with an acid wash of the plaster, and we test first and tell you which you need.
Tartan Pools is based in Queen Creek and maintains the water features at Pecan Lake, the entertainment venue on South 206th Street, as well as homes across The Pecans, where we are the recommended pool service for the community. If a venue trusts us with water that thousands of people see, your tile line is in good hands.
Most customers put the pool on a weekly plan the same week. Plans run from $140 per month plus chemicals, by pool size, or from $179 per month with basic chemicals included, and every visit brushes the tile line and checks the balance that causes scale. See pricing.
Queen Creek, San Tan Valley, Gilbert, Chandler and Mesa.
Yes, when it is done with the right media and the right pressure. We blast with natural media only, never sand or glass, and our equipment is set up for pool tile. It lifts calcium without etching glazed tile, chewing grout or scarring pebble and plaster. The media is pool-safe and is vacuumed out of the pool before we refill.
No. For a tile line we lower the water a few inches below the tile, clean, rinse and refill. A full drain is only needed when the calcium hardness in the water itself is far out of range, or when you also want the plaster acid washed. We test first and tell you which you need.
It is quoted by pool size and how heavy the scale is. Send a photo of the tile line or let us look on a service visit and you get a written price the same business day. Weekly customers get the tile line brushed every visit, which is why their cleans are smaller and further apart.
Most residential tile lines are done in a morning or an afternoon. A large pool with a raised spa, bond beam and water features can take a full day. The pool is swimmable as soon as it is refilled and balanced.
Queen Creek and San Tan Valley water is among the hardest in the Valley, and summer evaporation leaves the calcium behind. When pH drifts high, that calcium bonds to the tile at the waterline. Weekly balancing and brushing slow it to a crawl. Keeping calcium hardness in range with periodic partial drains stops it from coming back fast.
Yes. Spillways, bond beams, raised spa faces and rock water features scale faster than the tile line because the water runs and evaporates over them all day. Natural-media blasting handles them the same way, including the water features we maintain at commercial sites in Queen Creek.
Text a photo of your tile line to (480) 999-9226 or send the quote form and we will price it the same business day.
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Tartan Pools Cleaning & Repair keeps pools clean, balanced, and running properly across Queen Creek and the East Valley. Whether you need weekly service, a repair, or a straight answer about your pool, call or text us and we will help.
